Dr. Amit Nautiyal

Professor & Dean, Management & Training Leader
Dehradun, IN.

About

Dr. Amit Nautiyal is an accomplished academic and administrative leader with 24+ years of experience, driving strategic initiatives in management education, research, and corporate training. He excels in curriculum development, launching new programs, and fostering industry-academia collaboration, backed by a strong publication record and two patents. A proven expert in enhancing institutional quality and student employability, he is adept at leveraging innovative pedagogical approaches and robust administrative oversight to achieve organizational excellence.

Work

Shivalik College of Engineering
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Professor & Dean, Department of Management

Dehradun, Uttarakhand, India

Summary

Spearheaded academic and administrative functions as Professor & Dean, driving strategic initiatives in curriculum development, research, and student employability at Shivalik College of Engineering.

Highlights

Pioneered and launched the first Post-Graduate MBA program at Shivalik College of Engineering, establishing a new flagship offering.

Directed comprehensive curriculum design and review for MBA & BBA programs, ensuring compliance with AICTE/UGC/NAAC norms and aligning credit frameworks with NEP-2020 guidelines.

Supervised and guided 2 Ph.D. research scholars, contributing to advanced academic research and doctoral development.

Authored and published 21 articles, including a conference paper in Springer Nature, and secured 2 patents, significantly advancing field knowledge.

Managed departmental budgets, optimized resource allocation, and oversaw infrastructure development as per the Annual Budgetary Policy.

Orchestrated industrial visits to leading organizations (e.g., Patanjali, ITC, Hero Honda) and initiated industry-aligned certification programs with partners like NSE and Bajaj Finserv, enhancing student practical exposure and skill sets.

Graduate School of Business (GSB), Tula's Institute
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Professor in Management

Dehradun, Uttarakhand, India

Summary

Served as Professor in Management, focusing on curriculum restructuring, student skill development, and corporate engagement for industrial tours at Tula's Institute.

Highlights

Restructured the MBA program syllabus, refining and realigning Course Outcomes (CO), Program Educational Objectives (PEO), and Program Specific Outcomes (PSO) for enhanced academic rigor.

Developed and implemented the Syllabus for Interview Skills for MBA students, significantly improving student preparedness for professional placements.

Established the Entrepreneurship Cell (E-Cell) at GSB, including its Standard Operating Procedures (SoP) and organogram, fostering an entrepreneurial ecosystem.

Organized and hosted Guest Talks by industry experts, enhancing student exposure to current business trends and professional insights.

Supported corporate collaborations to facilitate industrial tours for management students, bridging academic learning with practical industry experience.

Himalayan School of Management Studies (HSMS), Swami Rama Himalayan University (SRHU)
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Associate Professor (Management)

Dehradun, Uttarakhand, India

Summary

Contributed to academic and administrative leadership as Associate Professor, focusing on curriculum enhancement, research, and student employability initiatives at SRHU.

Highlights

Reworked and enhanced course curriculum for Integrated Marketing Communication, Banking & Insurance, and Soft Skills for PG & UG students, ensuring up-to-date and relevant content.

Prepared a comprehensive Question Bank for the Ph.D. entrance examination, streamlining the admission process for doctoral candidates.

Served as a Member of the Research Committee, NAAC Committee, and Admission Coordination Committee, contributing to institutional quality and accreditation efforts.

Coordinated and moderated the "Principals Conclave" at SRHU, facilitating collaboration among educational leaders.

Held an additional charge as "Corporate Resource Centre" at SRHU, overseeing placement and alumni activities.

Guided students on mini-projects, CV preparation, and employability skills, fostering their professional development.

University of Petroleum & Energy Studies (UPES)
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Lead Trainer – Soft Skills & Personality Development

Dehradun, Uttarakhand, India

Summary

Led and managed comprehensive soft skills and personality development programs for over 2200 undergraduate and postgraduate students at UPES, enhancing their professional readiness.

Highlights

Developed and delivered modules on Sales & Marketing in Digital Age, Banking & Insurance, and Presentation Skills via a prominent Blackboard platform.

Administered student training for the Personality Engagement Program (PEP) for over 2200 students, partnering with global brands like Dale Carnegie.

Managed the Finance & Operations for an 18-day training event involving 5000 students, 100 professional trainers, and 50 core industry professionals.

Created and developed content for "Soft Skills for Engineers," "Life Skills Enrichment," and "Books to Boardroom" classes, integrating them into the standard curriculum.

Facilitated training workshops for "Oil India Limited" employees (June-August 2014) and delivered "Management & Leadership Skills" for Management Trainees at ONGC Dehradun.

Trained over 1000 students from 14 different courses/streams across 3 colleges in classroom sessions, counseling, presentation skills, and mock interviews.

Successfully managed the "Bridge Program" for 48 international students from Afghanistan, including weekly MIS reporting to senior management and the Afghan Embassy.

Sahastradhara Kshetriya Gramin Financial Services (SKGFS)
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Senior Manager – Training & Infrastructure

Tehri Garhwal, Uttarakhand, India

Summary

Headed Training & Infrastructure for a newly established financial services organization, managing operations across 18 branches and developing key systems to support rapid expansion.

Highlights

Developed an E-Learning Management System (LMS), improving employee training and knowledge dissemination across the organization.

Led initiatives in new and upcoming technologies, including using Global Positioning System (GPS) for mapping households in challenging terrains to assess "Financial Well Being."

Conducted Training Need Analysis (TNA) and organized refresher training to keep teams updated on economic, financial, and rural development initiatives.

Initiated "Product Quiz" to continuously assess and improve the product and process knowledge of field staff, providing regular MIS to top management.

Managed the administration of 18 branches across the Tehri Garhwal district, ensuring operational efficiency and quality standards.

Oversaw the construction of the Head Quarters, completing majority of work within 2 months and finalizing 2 out of 5 new branch locations for opening by March 2011.

ICICI Prudential Life Insurance Co. Ltd
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Cluster Manager - Customer Service & Operations

Dehradun, Uttarakhand, India

Summary

Independently led Customer Service & Operations for 3 branches in Dehradun and 1 each in Hardwar, Rishikesh & Vikasnagar, managing a team of 24 staff members.

Highlights

Spearheaded operations and managed teams to excel in business targets and service delivery metrics across multiple branches.

Drove "Service to Sales (S2S)" initiative, generating 18 Lac of Weighted First Premium (WFP) between October 2008 and March 2009.

Led "Express Revival Campaign" for customer retention, achieving a total retention of Rs. 23 Lac across 47 policies, the highest in the entire West UP Region.

Retained 11 Lac of business in the Dehradun Cluster by addressing Cheque Bounce and Cancellation issues.

Implemented "5 S" drive and "Cost Saving" principles to optimize office premises and operations, ensuring a more effective working atmosphere.

PNB Metlife Life Insurance Co. Ltd
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Training Manager – BABP Channel

Meerut, Uttar Pradesh, India

Summary

Managed training and development for 25 Relationship Managers and 85 Punjab National Bank branches within the Meerut & Ghaziabad Cluster, driving sales effectiveness for PNB MetLife Life Insurance.

Highlights

Facilitated Branch Orientations for PNB staff and Jumpstart Induction Training for Relationship Managers, ensuring rapid onboarding and skill development.

Developed a faculty/trainer pool within the sales teams in the region, empowering them to manage self-training requirements.

Conducted 360-degree Training Need Analysis (TNA) and delivered high-end training modules like Managerial Development Program (MDP) and Behavioral Skills.

Worked on enhancing soft skills for Relationship Managers/Territory Managers, focusing on Product Positioning & Sales Pitch.

Demonstrated rapport building with clients during Field Demonstrations (FOD), improving sales effectiveness.

TATA AIG Life Insurance Co. Ltd
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Training Manager – Alternate Channel

Rajasthan, Rajasthan, India

Summary

Managed training for the Alternate Channel, supporting 15 Sales Employees and 10 Channel Partners across 84 franchisee locations throughout Rajasthan for TATA AIG Life Insurance.

Highlights

Analyzed training needs and fine-tuned training modules for soft skills, product, and process, based on Training Need Analysis (TNA) for the region.

Arranged New Hire Training ("NEO" - 3 days Induction Session) covering all aspects of Insurance, Sales, Underwriting, Operations, and Customer Service.

Implemented Competency Mapping for Field Sales Officers (FSO), Non-FSO, and Channel Partners, enhancing their skills and performance.

Instrumental in converting 5 Lac of First Year Premium (FYP) into 10 policies within the first 6 months of probation.

Facilitated Behavioral Trainings, Selling Skill, Prospecting, Telephonic Appointment, Motivational, Communication, Negotiation Skills, and Personal Effectiveness.

Prepared monthly Training Calendars and shared MIS on Training, Channel Development, and Joint Sales Call/Joint Field Work performance with Zonal Training Head.

GE Capital International Services
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Process Associate (Case Manager)

India, N/A, India

Summary

Processed insurance files for U.S. customers on an NT-based platform, specializing in medical history assessment and underwriting system operations.

Highlights

Processed insurance files for U.S. customers, ensuring accurate assessment of medical history on an NT-based platform.

Underwent specialized Medical Terminology Training from trainers in Lynchburg, Virginia, enhancing expertise in health-related insurance processes.

Gained proficiency in the GE New Issue Underwriting System (GENIUS), streamlining insurance application processing.

Ensured adherence to quality standards and process parameters in insurance file processing.

Education

Pacific University
Rajasthan, Rajasthan, India

PhD

Management

Sikkim Manipal University
Manipal, Karnataka, India

MBA

Business Administration

HNB University
Srinagar, Uttarakhand, India

M.A.

History

Aptech Computer Education
India, N/A, India

Higher Diploma

System Management

Publications

Exploring the Role of Community Homestays in Reducing Rural Migration in Uttarakhand: An NVivo-Based Qualitative Analysis

Published by

Journal of Information Systems Engineering and Management

Summary

Qualitative analysis exploring the role of community homestays in mitigating rural migration in Uttarakhand.

The New Labour Codes in India: A Paradigm Shift or a Mere Formality

Published by

Migration Letters

Summary

Analysis of the new labor codes in India, questioning if they represent a paradigm shift or mere formality.

Promoting Health and Well-being through Integrative Wellness Practices: Pathways to Sustainable Development Goal 3

Published by

Proceedings of the 5th International Conference on the Role of Innovation, Entrepreneurship and Management for Sustainable Development (ICRIEMSD-2024), Atlantis Press (unit of Springer Nature)

Summary

Paper on promoting health and well-being through integrative wellness practices aligned with Sustainable Development Goal 3.

Concept of Smart village to foster sustainable business practices in hilly regions of Uttarakhand

Published by

CAHIERS MAGELLANES-NS

Summary

Research on the smart village concept to foster sustainable business practices in the hilly regions of Uttarakhand.

Role of Private Banks in the growth of Indian economy

Published by

Globus Publications

Summary

Analysis of the contribution of private banks to the growth of the Indian economy.

Assessment of Retail Apparel Brands' Value Proposition, Client Contentment and Loyalty

Published by

Migration Letters

Summary

Assessment of value proposition, client contentment, and loyalty for retail apparel brands.

Service Quality in Healthcare Facilities: An Examination in Dehradun

Published by

Migration Letters

Summary

Examination of service quality in healthcare facilities specifically in Dehradun.

Gamification and Employee Engagement in a Global Business Context

Published by

Migration Letters

Summary

Study on gamification and employee engagement in a global business context.

Ethical Implications and Workforce Adaptation In the Era of Generative AI: A Deep Dive into HRM Practices

Published by

Migration Letters

Summary

Deep dive into HRM practices concerning ethical implications and workforce adaptation in the era of Generative AI.

An Analysis of Service Quality in the Banking Industry

Published by

Migration Letters

Summary

Analysis of service quality within the banking industry.

Forecast the daily investment market trend using a hybrid machine learning technique

Published by

Journal of Research Administration

Summary

Research on forecasting daily investment market trends using a hybrid machine learning technique.

Marketing Strategies for Pharmaceutical Industry

Published by

Scandinavian Journal of Information Systems

Summary

Research on marketing strategies applicable to the pharmaceutical industry.

Intelligent secure private key sharing framework for advanced Communication using asymmetric cryptography and blockchain

Published by

The Patent Office Journal

Summary

Patent for an intelligent and secure framework for private key sharing in advanced communication using asymmetric cryptography and blockchain.

Model for effective cross selling for financial products

Published by

The Patent Office Journal

Summary

Patent for a model designed to enhance cross-selling strategies for financial products.

Understanding the service quality and customer satisfaction of mobile banking: A study in dehradun

Published by

China Petroleum Processing and Petrochemical Technology

Summary

Study on service quality and customer satisfaction in mobile banking, focused on Dehradun.

Managing Career Shock for Gen Z

Published by

Specialusis Ugdymas

Summary

Study on managing career shock experiences among Generation Z professionals.

Teaching Mind Maps: An empirical study to test impact of teaching thinking tools to enhance coherence in employment documents

Published by

Journal of Positive School Psychology

Summary

Empirical study on the impact of teaching mind maps as thinking tools for enhancing coherence in employment documents.

The role of sales in Customer development

Published by

Stochastic Modeling & Applications

Summary

Analysis of the role of sales in driving customer development.

Innovative marketing for entrepreneurial success

Published by

Academy of Marketing Studies Journal

Summary

Research on innovative marketing strategies for achieving entrepreneurial success.

Micro Credentialing using Blackboard for better Employability

Published by

International Journal of English Language, Literature & Humanities, IJELLH

Summary

Study on the use of micro-credentialing with Blackboard to improve student employability.

A study and importance of CRM in Life insurance

Published by

Globus an International Journal of Management & IT: A Refereed Research Journal

Summary

Study on the importance of Customer Relationship Management (CRM) in the life insurance sector.

Role of Life Insurance in India

Published by

Cosmos: An International Journal of Management & IT

Summary

Analysis of the role and significance of life insurance in the Indian market.

Languages

English
Hindi

Certificates

NEP-2020 Orientation & Sensitization Programme

Issued By

Indian Institute Technology (ISM, Dhanbad)

Financial Market: Beginner Module

Issued By

National Stock Exchange

Licentiate Exam

Issued By

Insurance Institute of India (III)

LOMA-280 & LOMA-290

Issued By

LOMA, Atlanta, GA (U.S.A)

Skills

Management & Leadership

Process Management, Operations Management, Team Management, Strategic Planning, Budgeting, Resource Allocation, Infrastructure Development, Program Coordination, Project Management, Cross-functional Collaboration, Stakeholder Engagement, Leadership Development, Organizational Development, Administrative Management.

Training & Development

Curriculum Design, Training Need Analysis (TNA), Soft Skills Training, Personality Development, Faculty Development Programs (FDP), Employability Skills, Mentoring, Coaching, Workshop Facilitation, Instructional Design, Career Counseling.

Academic & Research

Research Supervision, Curriculum Development, Academic Administration, Editorial Review, Publication, Patent Filing, Scoping Review, Qualitative Analysis, Quantitative Analysis, Data Analysis, Machine Learning Techniques, Artificial Intelligence (AI), ESG (Environmental, Social, Governance), Financial Markets, Banking, Insurance, Business Communication, Entrepreneurship Development, Program Evaluation.

Customer Relations

Customer Relationship Management (CRM), Customer Service, Client Contentment, Loyalty Programs, Value Proposition, Conflict Management, Negotiation Skills, Stakeholder Management.

Compliance & Audit

Process Audit, Quality Control, Service Standards, NAAC Compliance, AICTE/UGC Norms, NEP-2020 Guidelines, Regulatory Adherence.

Technical Skills

Blackboard Learning Management System, NVivo, Blockchain, Asymmetric Cryptography, Machine Learning, GE New Issue Underwriting System (GENIUS), Global Positioning System (GPS), E-Learning Platforms.

Projects

Managing patient data for healthcare excellence

Summary

Co-Investigator in an Intramural Project focused on optimizing the management of patient data to enhance healthcare excellence.